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To make it quick, include your iOS version and the Exact app version. The app version is shown in the game under Settings.
Questions people ask
How does the daily streak work?
Solve the daily puzzle on consecutive days. Days are measured in your own time zone.
I started a daily puzzle before midnight. Do I lose it?
No. A board you have open stays playable and the header shows the day it belongs to. It still counts towards that day. The new daily is waiting on the home screen.
What are board codes?
Every free-play board has a short code. Anyone who types it gets the same grid, so you can race a friend on identical boards.
I overshot the target and my chain vanished.
That is the rule: a chain has to land on the target exactly. Overshoot and it breaks so you can start it again.
Can I move my progress to a new phone?
Progress is stored only on your device. There is no account, so it does not follow you to another one.
How do I erase my statistics?
Settings → Reset all progress. It clears streaks, statistics, recent boards and any unfinished board.
Privacy
Exact collects nothing and sends nothing. The details are in the privacy policy.